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Conditions of use and privacy

Use of the brunet.ca Website

Brunet.ca (the "Website") is owned, and operated by, McMahon Distributeur pharmaceutique inc., a subsidiary of Metro Richelieu inc., having its head office at 11011 Maurice-Duplessis Boulevard, in Montréal, province of Quebec, H1C 1V6 ("McMahon"). Your use of this Website is subject to the Conditions of Use and Protection of Privacy and all applicable laws, which you accept unconditionally by using this Website. No other Website claiming to represent McMahon or its Brunet establishments ("Brunet establishments") is authorized and McMahon shall not be held liable in any way whatsoever for such Websites.

Coupons, points and rewards

Coupons are subject to the terms and conditions on the coupons, in addition to the Conditions of Use and Protection of Privacy. Only coupons downloaded and reproduced from the Website shall be accepted. Incomplete, illegible, electronically or physically altered or tampered, fraudulent or otherwise corrupted coupons as well as coupons not downloaded or reproduced from the Website or that have been modified or falsified shall be rejected. Reward program points and rewards are subject to the Terms and conditions of the program. McMahon reserves the right to refuse to honor coupons, points or rewards if it believes, in its sole discretion that the person using them has abused or refused to comply with applicable terms and conditions, made a false statement or committed fraud. McMahon reserves the right to suspend, modify or terminate any coupons, points or rewards programs without prior notice if, in its sole discretion, it determines that the coupons, points or reward program documents are impaired or corrupted or if any program is deemed illegal.

Cookies

Your consent is required for McMahon to use "cookies", which are small text files copied to your hard disk from the Website. "Cookies" enable McMahon to recognize your browser (the software you use to surf the Internet) when you visit the Website. Cookies are mainly used to help McMahon in providing better service by allowing customization of the content of the Website. For example, the use of cookies enables the consultation of personalized advice and information. Cookies cannot identify you and do not communicate personal information to McMahon. Moreover, the cookies do not have the capacity to collect any other type of information stored on the hard drive. You may choose at any time not to have "cookies" simply by modifying the configuration of your browser.

Hyperlinks

The Website contains hyperlinks enabling users to visit external Websites, owned and operated by third parties. McMahon has no control over these external Websites and does not guaranty their content. McMahon shall not be held responsible for any damages that you may incur when you are redirected to another Website by way of a hyperlink. The presence, on this Website, of one or many hyperlinks to access a third party Website must under no circumstances be interpreted as an endorsement, by McMahon, of any representation or information contained on any such Website or as a partnership or affiliation with the owner of any such Website.

Legal age and protection of children

Users of this Website must be of legal age in their province of residence. McMahon abides by legal restrictions with respect to advertizing to children. Parents shall monitor their children's Internet usage and are responsible, in their capacity as legal guardian, for determining which Website may or may not be appropriate for their children.

Limitation of Liability

McMAHON SHALL NOT BE HELD LIABLE FOR ANY DAMAGES OF ANY KIND, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, RESULTING FROM THE USE OF THIS WEBSITE, WHETHER OR NOT IT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH ISSUES. Your sole and exclusive remedy is to discontinue using this Website. No advice or information on this Website may be construed as creating any warranty not expressly stipulated in the Conditions of Use and Protection of Privacy.

Risks associated with the Internet

Errors, interruptions and viruses - The Website is accessible to you based on its availability. While McMahon makes reasonable efforts to maintain the Website free of errors, interruptions and viruses, McMahon makes no warranties, either express or implied, that the Website will operate without interruption, virus or error or in a secure and timely manner, that the information contained on this Website is accurate and without error nor that defects in the software and applications, if any, will be rectified. You alone will be responsible for any damage to your computer and for any loss of data that may result when downloading material.

User ID, password and Security - Despite McMahon's efforts to ensure third parties will not access or obtain personal information concerning you through its Website, complete confidentiality and security cannot be guaranteed currently on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that McMahon cannot be held responsible for damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk. You alone are responsible for protecting the confidentiality of your user ID and password as well as the confidentiality of any actions undertaken using your identification. Moreover, you are responsible for immediately notifying McMahon about any unauthorized use of your user ID or passwords and any other security breach, as well as for taking every possible precaution to ensure that you use the Website under optimal security conditions.

Use of information

The information displayed on the Website is provided for informational purposes only, unless otherwise stated. McMahon makes no warranties, either express or implied, that the quality of the offers will meet your expectations and that the information, which includes advertizing as well as nutritional and health tips, is appropriate to your needs and condition.

The information contained on this Website cannot replace the advice, diagnostic or treatment of a physician or the advice of a pharmacist, or any other health professional and must not be used to self-prescribe medications or make a diagnosis of a health condition. All labels and instructions appearing on product packaging must be read carefully and respected. We recommend that you always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health problem or medical condition. You should never neglect, put off or delay an appointment with your physician or any other healthcare professional. You must rely on the advice of the health professional whom you consult.

The information contained in this Website is supplied by way of indication only and does not in any way constitute information on which you may base your transactions and/or your decisions of any type whatsoever.

All labels and instructions found on product packaging must be read and followed. Toutes les étiquettes et les instructions apparaissant sur l'emballage des produits doivent être lues attentivement et respectées. .

The medication and pharmaceutical services found on the Website are provided by owner pharmacists of the stores affiliated with Brunet. Always consult a health professional before taking or ceasing to take any medication or making any decision regarding its use. McMahon, its subsidiaries and affiliated Brunet pharmacists are not responsible and cannot be held liable for the content on the Website.

For all information on the products offered on the Website, you must contact your Brunet establishment.

Price policy

McMahon makes every effort to ensure that the product prices displayed on the Website are identical to the prices displayed in Brunet establishments. However, the products offered on this Website, their price, and their availability may vary depending on the Brunet establishment and the region.

Furthermore, the Brunet establishments are not required to offer products on promotion or to adjust their prices according to the sales displayed on this Website.

The prices and availability of products may change without notice. Although McMahon does everything possible to avoid errors on its Website, the Website may inadvertently contain typographic errors, errors in illustrations, or errors in price. As applicable, McMahon reserves the right to make any correction required and cannot be held liable for such errors.

All prices displayed on this Website are expressed in Canadian dollars and, unless there is indication to the contrary, do not include delivery costs or applicable taxes (GST, QST, PST, and/or HST).

Products

It is possible that certain products appearing on this Website, including dietetic supplements, have not been approved by Health Canada or, if applicable, any other governmental organization. McMahon can in no way be held liable if you consume such products to prevent, diagnose, or treat a particular medical condition.

No information appearing on this Website may be interpreted by you as conveying approval of such product by McMahon, nor may you assume any association whatsoever between McMahon and these products; in addition, you must not infer any such approval or association.

Copyright

All the content of this Website, including the text, logos, images, drawings, graphics, illustrations and photographs, is owned or otherwise provided or used under license by McMahon. McMahon does not represent or warrant that any uploaded content from third parties does not infringe the rights of any third party. All the content of this Website is protected pursuant to the Canadian Copyright Act, the copyright laws of the other countries and under international treaties. Any unauthorized use of the content of this Website, including all reproduction, distribution or redistribution, transmission or retransmission, communication to the public by telecommunication, performance, translation, distribution to the public or downloading is prohibited without prior written authorization of McMahon.

Trademarks

The trademarks displayed on this Website are trademarks, registered or unregistered, of McMahon or third parties, which are the property of their respective owners. Without limiting the generality of the foregoing, Brunet, Brunet Clinique, Brunet Plus and Clini Plus are registered trademarks of McMahon. The trademarks displayed on this Website cannot be used without prior written authorization of McMahon or their respective owners. No element of this Website shall be interpreted as creating, implicitly or expressly, a license or a right of use or of duplication of a trademark, except with the express written consent of McMahon or the owner of such trademark.

Termination of use of the brunet.ca Website

McMahon reserves the right at any time and without prior notice to terminate you right to access the Website or to close your account for any reason, including the fact that your account is inactive during a period of time as McMahon determines or if McMahon believes, in its sole discretion, that you have violated these Conditions of Use and Protection of Privacy.

Amendments to these Conditions of Use and Protection of Privacy

McMahon reserves the right at any time and without prior notice to amend these Conditions of Use and Protection of Privacy. You may view them at any time on the Website.

Additional conditions of use

You may be required to comply with additional conditions of use specific to certain programs, offers, promotions, services, social media, third party content and third party software that will be disclosed to you once you access such programs, offers, promotions, services, social media platforms, content and software.

Health Challenge Program

The Health Challenge Program (the "Program") is the property of McMahon, which may at any time and without notice: (a) modifier the components; (b) terminate it at its sole discretion; or (c) suspend or close the account of any participant who does not comply with the established subscription procedures or who refuses to comply with the terms and conditions governing the Program or who makes a false declaration.

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Governing Law and Arbitration

This Websiteshall be governed by the laws of Quebec and the applicable laws of Canada without reference to principles of conflict of laws. You agree to be bound by such laws and to submit all disputes between you and McMahon in relation to these Conditions of Use and Protection of Privacy to arbitration, to the exclusion of the courts of law. The arbitration shall be held in accordance with the provisions of the Civil Code of Civil Procedure, and shall be held in Montreal in front of a single arbitrator appointed jointly by you and McMahon, both parties acting reasonably, the costs of arbitration being borne by you and McMahon, equally. Information from this Website is intended for use only in Quebec and no offer, use or sale is intended where prohibited by law.

Protection of personal information

McMahon is keenly aware of the need to protect the personal information you provide to McMahon while making use of the Website.

The following principles governing our collection and use of your personal information:

  • Personal information is only gathered with your consent;
  • Personal information is kept strictly confidential and secure;
  • Personal information is only used for the purposes stated;
  • You may have access to your personal information upon request.

McMahon collects no personal information concerning you while you are surfing the Website unless you willingly subscribe to a specific service and you provide such information. Please note, however, that certain information is collected automatically whenever you access the Website, but none of this information identifies you personally. Among other data, McMahon notes the domain name and IP address used to access the Website as well as the type of browser and system you are using. McMahon uses this non-personal information that it collects for statistical purposes, to keep track of the number of visits to the Website with a view to continuously improving the Website.

For you to subscribe to brunet.ca, to "MaSanté" section or to any other program, McMahon asks you to provide your first and last name, e-mail address, postal code and certain other information. All this information will be used solely to personalize your visit, and, should you so wish, to send you information by e-mail. At any time you may modify the information supplied and the preferences outlined in your user profile in the "Modify my information" section or follow the specific conditions contained in "MaSanté" section. You can also ask McMahon to delete your user profile by contacting the MaSanté Customer Service at the following address: masante@brunet.ca or by phone at 1 (855) 271-4774, or by following the links of the Site to unsubscribe.

We assure you that your personal information will never be disclosed to third parties for marketing purposes. Whenever personal information is disclosed to McMahon’s suppliers and partners, McMahon takes reasonable measures to protect the personal information disclosed under contractual agreements stating the confidentiality of the information and the purposes for which it is intended.

Ma Santé file and prescription renewal

The Website allows you to:

  • Renew your prescriptions
  • Consult your pharmacological file
  • Contact us

The Website allows us to:

  • Better understand your needs and the ways in which we can improve our products and services and those of your pharmacist
  • Communicate information and offers concerning products
  • Supply you with services and offers that meet your needs
  • Supply you with health-related information or services that are likely to interest you

With regard to the renewal of your prescriptions and access to your pharmacological file, these services are subject to specific conditions of use that are presented to you when you register for the “MaSanté File.” Your requests will be sent to the Brunet establishment at which your pharmacist keeps your patient file. The pharmacist on duty in the selected Brunet establishment is at all times responsible for preparing your prescription and updating your patient file. McMahon cannot be held liable for the pharmacist’s professional work. You should not hesitate to consult your pharmacist when you wish to obtain information on a medication.

For more details, please refer to our Protection of Personal Information Policy.

Contact us

For any questions, please contact us: https://www.brunet.ca/en/about-brunet/contact.html .